- Personal info: In this, information like user’s first name, last name, email address, phone number and postal address is the most basic requirement in order to verify the user before providing them any kind of support.
- Payment info: The users have to provide their payment information to make the transactions easier when we provide our services.
- Technical info: During the process of providing support, we may ask you about your device name or device model number in order to provide you hassle free service. Sometimes, it is required to begin the process of support.
- Children Privacy: We want our users to know that we don’t collect any personal information from children and if done by mistake, then the record is deleted immediately.
Usage of information provided by our customers
- Giving special offers and updates to users: We make sure that our customers are aware of each and every update about QuickBooks. To do this, we send regular emails to them through the email address provided by them.
- Invoices: If any payment or transaction is done by us, an email is sent to our customers with details of order as well as credit card charges.
- Provide Customer service: Our team always remain in close contact of our customers by contacting them through the phone number which is provided by them. If not convenient by number, then the customers are contacted through email.